State Farm® Insurance Agent Ana Borrego
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Gabriel Chavez
October 3, 2026
"Britney was very outgoing and nice. Took care of business and got me done within a hour."
Felix Hernandez
October 2, 2026
"Brittany answered my call within 2 rings and her personality was what kept me engaged. I have shopped around for quotes and Ana Borego State Farm was by far the best quote. I originally send my daughter to your agency and Adam got her an incredible rate and was super professional. Thank you Brittany for a great conversation and the recommendation for dinner tonight at a local restaurant."
Robert Chumley
October 2, 2026
"I had a great experience working with Brittany at State Farm. She was friendly, professional, patient, and genuinely took the time to make sure I understood everything. She went above and beyond to answer my questions and made the entire process easy and stress-free.
Brittany truly cares about her customers and treats people with respect. It’s clear that she takes pride in what she does and wants to make sure people are taken care of. I would definitely recommend Brittany to anyone looking for someone trustworthy and helpful at State Farm!"
Kristen Black
October 1, 2026
"It was really good better than the other State Farm’s I also liked how Brittany Chumley was really kind and she didn’t interrupted like the other ones I went to she is a good worker I’ll go there again"
Lola Cox
August 27, 2026
"I really love the people that meet our insurance needs.Such a pleasant environment.Wouldnt trade them.Anna Borrego and staff rocks.💖💖💖"
"It is our pleasure to work with you, Lola! We appreciate you and the review."
Amethyst Berryhill
August 12, 2026
"All of the employees that I've spoken have been very helpful, but I wanted to especially thank Adam today! He was very professional, kind, helpful, and explained a change in policy in a way that was easier for me to understand. Good job guys!
Update: Raeleigh is always super helpful as well! I appreciate the great customer service."
Jeremiah Ramirez
July 9, 2026
"I am beyond happy to have State Farm back in my life! They have always been so caring and so respectful! Thank you Ana, and Adam for creating such a great team!"
Nancy Higgins
July 7, 2026
"Wonderful service at state farm insurance"
Jeanette Gamez
May 12, 2026
"Ana Borrego did an amazing job I’m very happy I made this switch thank you"
Mike Walden
April 7, 2026
"Emily was very helpful and went above beyond my expectations. She was able to answer all the questions I had and also provided me the information that I needed to make an informed decision."
Cathy Widener
February 13, 2026
"Great service!!"
Rebecca Cazares
February 4, 2026
"I was interested in renters insurance. I noticed Angelica had several post of services offered at her work. I contacted her and she sent me a quote, which was half of what my current insurance company was charging. She was very professional, proficient and friendly with no pressuring me into buying a policy. I will definitely be referring anyone that I know to give her a call."
Isabel Gladney
January 8, 2026
"On my way to work, my car suddenly stalled in front of a traffic light during the lunch rush hour. I was needing to move my car from the street and could not immediately locate the number for roadside assistance. I called my State Farm agents office and thankfully Alexia Macedo answered and gave me the information I needed as well as reminding me to turn on my hazard lights. Alexia was very helpful with everything and really made a big difference in me staying calm. Thank you so much to Alexia Macedo and State Farm."
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Ana Borrego’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Nick Teran
November 14, 2025
"Insurance premium went from $300 per month to over $1,000 per month. Wrote Ana about this two days ago and have yet to receive a response. This is one of the MANY issues we have had with this firm. I need someone to respond immediately."
Chloe Torres
October 16, 2025
"Angelica was absolutely amazing! She made switching insurance so effortless — she was incredibly helpful, knowledgeable, and made the entire process a breeze!"
"Thank you, Chloe! Angelica is a great asset in our office & always makes switching as easy as possible. "
Cory Taylor
September 12, 2025
"One of the best insurance agents I’ve ever dealt with! I would recommend her to any and all of my family members and friend"
"Thank you, Cory! We appreciate your feedback! "
Rene Mendez
August 28, 2025
"Ana and her staff r great and helpful when needed ... Thank u Ana"
"Thank you Rene! We appreciate you being a loyal customer for many years! "
HILBERTO HOOKS
July 21, 2025
"Zoe is awesome. She is very knowledgeable and professional. Definitely an asset to this business."
"Thank you for the kind words! "
Ashley Dees
July 14, 2025
"Switched policies from another carrier and Zoey made it seamless, easy, and fast! Very kind and professional as well."
"Thank you, Ashley! Switching insurance can be stressful and we make it a top priority to make it a seamless process!"
Darla Edwards
June 9, 2025
"Wonderful people!!"
"Thank you, Darla! We sure appreciate you! "
Mayela Rochel
March 20, 2025
"Recién me mude de Ilinois a Lubbock Texas y my sorpresa y agradecimiento de encontrar personal muy amable y con distinción de profesionalismo , que se toman el tiempo de explicarle cada detalle y lo que le biene bien en sus seguros de casa y autos ,recomendados 100% !!
Gracias a Dios me encontré con la oficina de Ana BORREGO State Farm,
Y al agente Sr. Adam que tomó su tiempo de darnos detalles de tener un buen seguro de nuestra casa 🏡 y autos..
Mil gracias!!"
"Muchas gracias, Mayela! Aqui con gusto para servirle! "
L. M.
February 28, 2025
"Julie helped me set up my billing for a month to month cycle today and she was very easy to work with, clear in her requests for necessary information, and very kindly followed up with me to make sure I received the email she sent me. I have had nothing but wonderful interactions with everyone at Ana's office!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Josette Gladhill
January 8, 2025
"Angela was so helpful and Informative even found discounts I didn’t know about! Best around!!"
"Thank you for the 5-star review, Josette! Here on State Farm Agent Ana Borrego’s Team, we are proud to serve our community and appreciate your recognition. "
Nick Juarez
December 25, 2024
"Ana Borrego and her team are fantastic! They consistently provide exceptional service, answering all my concerns and questions promptly and thoroughly. It's clear that they genuinely care about their clients and strive to make the insurance process as smooth and stress-free as possible. Whether it's explaining coverage options or assisting with a claim, they are always patient, professional, and knowledgeable. I highly recommend Ana Borrego to anyone in Lubbock looking for reliable and customer-focused insurance services!"
Brady Sayama
October 27, 2024
"Ana and her team are awesome. Always there when needed and very helpful!"
"Thank you, Brady! "